Terms of service

Terms of Service – RiotClubX


Welcome to RiotClubX. By accessing, browsing, or placing an order on our website, you agree to comply with and be bound by these Terms of Service.


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1. Acceptance of Terms


By using this website, you confirm that you are legally capable of entering into a binding agreement. If you do not agree with any part of these terms, please do not use our services.


RiotClubX reserves the full right to refuse service, suspend accounts, or cancel orders at any time without prior notice.


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2. Products & Availability


All products are subject to availability. We reserve the right to:


  • Limit quantities per customer
  • Discontinue products at any time
  • Change product details without prior notice


We are not responsible for slight variations in color or design due to screen differences.


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3. Pricing & Payment


All prices are listed in BDT (৳) and may change at any time.


We offer:


  • Cash on Delivery (COD)
  • bKash / Nagad
  • Other available gateways


RiotClubX reserves the right to refuse any order due to pricing errors or suspicious activity.


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4. Order Verification (Anti-Fraud Protection)


To prevent fake or fraudulent orders:


  • We may contact customers for order confirmation
  • Orders may be automatically cancelled if unreachable
  • Repeated fake orders may result in blacklisting (phone/IP/address ban)
  • COD orders may require partial advance payment in certain cases


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5. Order Cancellation Policy


  • Customers can cancel orders before shipment only
  • Once shipped, cancellation is not allowed
  • RiotClubX may cancel any order at its discretion


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6. Shipping & Delivery


We aim to deliver within the estimated timeframe, but delays may occur due to:


  • Courier issues
  • Weather or political conditions
  • Incorrect address or unreachable phone


RiotClubX is not liable for delivery delays caused by third-party couriers.


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7. Return, Refund & Exchange


All return and refund requests are subject to our official Return & Refund Policy.


⚠️ Important:


  • False claims (e.g., “wrong item” without proof) will be rejected
  • Used or damaged items will not be accepted
  • Customers may be required to provide unboxing video proof


We reserve the right to reject any return that does not meet our conditions.


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8. COD Abuse & Legal Action


RiotClubX strictly monitors Cash on Delivery (COD) misuse.


  • Fake orders or intentional refusal of delivery will lead to permanent ban
  • We reserve the right to take legal action against fraudulent activity
  • Customer information may be restricted from future orders


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9. User Conduct


You agree not to:


  • Use the website for illegal purposes
  • Attempt to hack, damage, or disrupt the system
  • Provide false or misleading information


Violation may result in immediate account restriction.


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10. Intellectual Property


All content including logos, branding, designs, and product images are the exclusive property of RiotClubX.


Unauthorized use, copying, or reproduction is strictly prohibited.


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11. Limitation of Liability


RiotClubX shall not be liable for:


  • Any indirect or consequential damages
  • Loss due to misuse of products
  • Delivery delays beyond our control


Use of our website and products is at your own risk.


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12. Modifications to Terms


We reserve the right to update these Terms at any time.


Continued use of the website means you accept all updated terms.


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13. Governing Law


These Terms shall be governed and interpreted under the laws of Bangladesh.


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14. Contact Information


Phone:+8801911116203

Email:support@riotclubx.com

Address:Rajfulbaria,Savar,Dhaka 1347,Bangladesh